
# How to Order a Free Server

Getting your free Minecraft server on MyCubaHosting is easy! Follow this simple guide to get started.

## 🚀 Quick Start Overview

1. **Create an account** on the Client Panel
2. **Open a support ticket** on Discord with your email
3. **Receive your credits** on the panel
4. **Order your server** with your chosen specifications
5. *(Optional)* Use the Manager Panel for advanced configuration

Need help at any step? Open a ticket or ask in the general-chat channel — we're here to assist!

## 📝 Step-by-Step Ordering Process

### Step 1: Create an Account

First, you need to create your MyCubaHosting account:

1. Go to the **Client Panel**: [client.mycuba.xyz](https://client.mycuba.xyz)
2. Click on "Register" or "Sign Up"
3. Fill in your details and create your account
4. Verify your email if required

### Step 2: Open a Support Ticket

Once your account is created:

1. Join our **Discord server** if you haven't already
2. Navigate to the support/ticket channel
3. Open a new ticket
4. **Include your email address** (the one you used to register on the Client Panel)
5. Mention that you want to order a free server

### Step 3: Receive Your Credits

Our support team will:

1. Verify your account
2. Add credits to your Client Panel account
3. Notify you in your ticket when the credits are ready

**Note:** Response times may vary, but we aim to process requests as quickly as possible!

### Step 4: Order Your Server

Once you have credits on your account:

1. Log in to the **Client Panel**: [client.mycuba.xyz](https://client.mycuba.xyz)
2. Navigate to the server ordering page
3. Choose your server type (Paper, Forge, Fabric, etc.)
4. Select your preferred specifications
5. Confirm your order
6. Wait for your server to be provisioned

Your server should be ready within a few minutes!

### Step 5: Use the Manager Panel (Recommended)

For a better experience managing your server, we recommend using the **Manager Panel**:

1. Go to **[panel.mycuba.xyz](https://panel.mycuba.xyz)**
2. Log in with the **same credentials** as your Client Panel account
3. Access advanced features like:
   - File manager for uploading and editing files
   - Console access
   - Plugin and mod management
   - Configuration file editing

The Manager Panel provides a more complete interface for server administration!

## ⚙️ Default Resource Allocation

Every free server starts with these base resources:

| Resource | Default Allocation |
|--------------|------------------------|
| CPU | 2 Cores |
| RAM | 4 GB |
| Storage | 10 GB |

These default resources are perfect for small servers and playing with friends!

## ❓ Frequently Asked Questions

**Q: How long does it take to get my credits after opening a ticket?**
A: Usually within a few hours, depending on support availability.

**Q: How long does it take for my server to be ready after ordering?**
A: Usually within a few minutes after placing your order.

**Q: Can I upgrade my server resources later?**
A: Yes! Contact support through a ticket to discuss upgrade options.

**Q: Do I need to use the Manager Panel?**
A: It's optional but highly recommended. The Manager Panel offers better tools for file uploads and server configuration.

**Q: Can I have multiple free servers?**
A: Check with support for current policies on multiple servers per account.

## 🆘 Need Help?

If you encounter any issues during the ordering process:

- Open a support ticket on Discord
- Ask in the general-chat channel
- Check our other guides for more information

Our support team is here to help you get your server up and running!

---

*Ready to start? Create your account on [client.mycuba.xyz](https://client.mycuba.xyz) and open a ticket on Discord!*


Step-by-step guide to ordering your free Minecraft server on MyCubaHosting.

How to Order a Free Server


Follow these simple steps to claim your coins!

### 1. Go to the Client Panel
Visit [client.mycuba.xyz](https://client.mycuba.xyz) and log in to your account.

### 2. Open the Wallet Tab
Navigate to the **Wallet** tab in the sidebar menu.

### 3. Click "Use Voucher"
At the top right of the Recharge Balance section, click the **"Use voucher"** button. Enter your code in the popup to claim your coins!

![Use Voucher Button](/images/voucher-guide.png)


Step-by-step guide on how to use your won vouchers in the client panel.

How to Redeem Your Voucher


# Why MyCubaHosting Is Free (and Premium Is So Affordable)

MyCubaHosting was created with a simple mission: to provide quality Minecraft server hosting that is accessible to everyone, regardless of their budget. As the sole operator of this service, I (Miguel) manage everything from server maintenance to customer support. Here's why I do what I do, and how both free and premium servers work.

## The Problem with Traditional Hosting

Hosting a Minecraft server can be challenging and often costly. Many hosting companies maximize their profits by:
- Overselling resources
- Cramming multiple servers onto shared hardware
- Creating resource competition that causes lag
- Charging premium prices for basic services

This is understandable from a business perspective - companies need to make money. However, it often results in poor performance and frustrated server owners.

## How MyCubaHosting Works

### Free Servers

For free servers, I do use shared resources (CPU, RAM, and storage) to make free hosting sustainable. Multiple servers run on the same infrastructure, which means:
- Resources are shared among free server users
- Performance may vary during peak usage
- Some limitations apply to keep the service available for everyone

**However**, I strive to provide the best possible experience within these constraints. My goal is to offer what would typically be premium-level service elsewhere, completely free.

### Premium Servers

Premium servers are completely different:
- **Dedicated resources** - Your CPU, RAM, and storage belong only to you
- **Separate infrastructure** - Premium servers run on isolated VPS instances
- **Independent uptime** - If free servers experience issues, premium servers remain unaffected
- **No resource sharing** - You get exactly what you pay for, with no competition

## Why Is It So Cheap?

The answer is simple: **I don't do this for profit.**

MyCubaHosting runs on a non-profit basis. I charge just enough to cover server costs and infrastructure maintenance. Unlike commercial hosting companies that need to generate revenue for investors and shareholders, I keep prices at cost to make quality hosting accessible to everyone.

## A Note on Free Service

I work hard to maintain and support free servers, but it's important to remember:

- **I'm a student** - I manage this in my free time alongside my studies
- **It's a free service** - I'm essentially providing premium-level support for free
- **Maintenance takes time** - Sometimes responses may be delayed
- **Patience is appreciated** - While I aim to respond quickly, understanding is valued

Some users forget that free hosting is a privilege, not a right. I do my best to provide excellent service, but please be patient and respectful when seeking support.

## The Challenge of Free Hosting

Maintaining free servers is difficult. Running quality infrastructure has real costs:
- Server hardware and VPS providers
- Network bandwidth
- Storage and backups
- My time for support and maintenance

I balance these costs while keeping free servers available because I believe everyone should have the opportunity to run a Minecraft server, regardless of their budget.

## Premium Helps Everyone

When you choose premium hosting, you're not just getting better resources for yourself - you're also helping keep the free service running for others. Premium subscriptions help offset the costs of maintaining the free tier.

## My Commitment

I'm committed to providing:
- The best possible free hosting experience
- Affordable premium options without the typical hosting markup
- Honest communication about limitations and capabilities
- Continuous improvement as resources allow

Thank you for choosing MyCubaHosting and for being part of this community!

---

*Have questions or want to support the project? Join our Discord community!*


Learn about Miguel's mission to provide affordable hosting, how free and premium servers work, and why prices are so competitive.

Why MyCubaHosting Is Free


# We're Recruiting - Join the Team!

MyCubaHosting is growing, and we're looking for passionate individuals to join our team. Whether you're experienced with servers or just want to help the community, we have positions available.

## Open Positions

### Technical Staff

**Requirements:**
- Experience with Minecraft servers (plugins, mods, configurations)
- Knowledge of Pterodactyl panel or similar hosting platforms
- Basic understanding of server administration
- Problem-solving skills and patience

**Responsibilities:**
- Helping users with technical server issues
- Troubleshooting server problems
- Assisting with server configurations
- Providing guidance on plugins and mods

### Discord Moderators

**Requirements:**
- Active Discord user with community management experience
- Good communication skills
- Patience and professionalism
- Available for several hours per week
- Fluency in English (Spanish or French is a bonus)

**Responsibilities:**
- Managing support tickets
- Moderating Discord channels
- Helping answer common questions
- Maintaining a welcoming community environment

### Community Engagement Specialist

**Requirements:**
- Creative and organized
- Experience with community engagement
- Understanding of reward systems and gamification
- Good with planning and execution

**Responsibilities:**
- Creating and managing giveaways
- Organizing mini-games and community events
- Managing the coin system on the current panel
- Keeping the community engaged and active

## What We Offer

### As a Small Team
- **Experience** - Gain real-world experience in server management and community building
- **Impact** - Your work directly helps hundreds of server owners
- **Learning** - Grow your technical and interpersonal skills
- **Community** - Be part of a passionate hosting community
- **Flexibility** - Work on your own schedule (though consistency is important)

### Important Notes

This is a **volunteer position** for a student-run project. While we can't offer monetary compensation right now, you'll gain:
- Valuable experience for your resume
- Technical skills in server management
- Community management experience
- Recognition within the community
- Potential for premium server perks

As MyCubaHosting grows, there may be opportunities for compensation in the future.

## How to Apply

Interested in joining the team? Here's how to apply:

1. **Join our Discord server** if you haven't already
2. **Open a support ticket** with the subject "Staff Application"
3. **Include the following information:**
   - Position(s) you're interested in
   - Relevant experience or skills
   - Why you want to join the team
   - Your availability (hours per week, timezone)
   - Languages you speak
   - Discord username

4. **Tell us about yourself:**
   - What makes you a good fit?
   - Have you done similar work before?
   - What do you hope to learn or accomplish?

## What We're Looking For

The ideal team member:
- Is passionate about Minecraft and server hosting
- Enjoys helping others solve problems
- Communicates clearly and professionally
- Is reliable and follows through on commitments
- Works well independently and as part of a team
- Is patient with users of all experience levels

## Selection Process

1. **Application Review** - We'll review your application within a few days
2. **Interview** - We'll chat with qualified candidates on Discord
3. **Trial Period** - Selected candidates start with a trial period to ensure it's a good fit
4. **Welcome Aboard** - Successful candidates become full team members!

## Questions?

Have questions about any of the positions or the application process? Open a support ticket and ask! We're happy to provide more information.

---

*Join us in building something great and helping the Minecraft community!*


Join MyCubaHosting as technical staff, Discord moderator, or community engagement specialist. Help us grow and support the community.

Join Our Team - We're Recruiting


# Premium Servers - How They Work

Premium servers offer dedicated resources and better performance for your Minecraft server. Here's everything you need to know about our premium hosting.

## What Makes Premium Servers Different?

Premium servers are hosted on dedicated VPS (Virtual Private Server) instances that we split into smaller, isolated servers. Here's what this means for you:

### Dedicated Resources
- **No shared CPU or RAM** - The resources you pay for are exclusively yours
- **Guaranteed performance** - Your server won't be affected by others
- **Better stability** - More reliable than free servers
- **Separate infrastructure** - If free servers go down, premium servers stay online

### How It Works

We use high-quality VPS providers and partition them into multiple premium servers. While multiple premium servers may run on the same VPS, **your allocated CPU, RAM, and storage are dedicated to you alone**. This ensures consistent performance without resource competition.

## Why Is It So Affordable?

You might wonder how we can offer premium servers at such competitive prices. The answer is simple:

**We're not here to make a profit.** 

MyCubaHosting is run as a passion project to provide quality, affordable Minecraft hosting. We cover our costs but don't mark up prices significantly like many commercial hosting companies do. This allows us to pass the savings directly to you.

## How to Get a Premium Server

Getting started with a premium server is easy:

1. **Open a support ticket** on our Discord server
2. **Specify your requirements** - Tell us what resources you need (RAM, storage, etc.)
3. **Receive payment instructions** - We'll provide you with pricing and payment details
4. **Get your server** - Once payment is processed, we'll set up your premium server

## Payment

All premium server payments are handled through support tickets. We'll provide you with:
- Pricing based on your resource needs
- Available payment methods
- Setup timeline

**Note:** There is no automated payment system - all premium orders are processed manually to ensure you get exactly what you need.

## Premium vs Free Servers

| Feature | Free Servers | Premium Servers |
|---------|-------------|-----------------|
| Resources | Shared | Dedicated |
| Performance | Good | Excellent |
| Uptime Priority | Standard | High |
| Infrastructure | Shared with all free servers | Separate VPS |
| Support | Full support | Priority support |
| Cost | Free | Affordable monthly fee |

## Questions?

If you have any questions about premium servers, pricing, or features, don't hesitate to open a support ticket on Discord!


Discover how premium servers offer dedicated resources, better performance, and affordable pricing without the profit markup.

Premium Servers - How They Work


# Optimizing Your Server Performance

Server performance is crucial for providing a smooth gameplay experience. This guide covers the best mods, plugins, and configuration settings to optimize your Minecraft server.

## Performance Mods by Loader Type

Different mod loaders have specific optimization mods available. Choose the ones that match your server setup.

### For Fabric Servers

If you're running a Fabric server or client, here are the essential performance mods:

#### Core Performance Mods

- **Sodium** — Dramatically improves rendering performance
- **Lithium** — Optimizes game logic and server-side operations
- **FerriteCore** — Reduces RAM usage by optimizing how objects are stored in memory

#### Additional Optimization Mods

- **Entity Culling** — Reduces rendering and ticking costs for entities
- **More Culling** — Further reduces unnecessary rendering calculations
- **ImmediatelyFast** — Speeds up chunk generation and loading
- **ModernFix** — General memory fixes and improvements

**Note:** On newer Minecraft versions (1.20+), Starlight and Phosphor may be less necessary due to improved vanilla lighting engine changes.

### For Forge / NeoForge Servers

Forge and NeoForge have their own set of performance-focused mods:

#### Core Performance Mods

- **Embeddium** — Forge/NeoForge port of Sodium for excellent rendering performance
- **Radium / Canary** — Provides Lithium-like logic optimizations for Forge

#### Additional Optimization Mods

- **FerriteCore** — Same memory optimization benefits as the Fabric version
- **Entity Culling** — Reduces entity rendering costs
- **ImmediatelyFast** — Improves chunk loading speed
- **ModernFix** — General performance and memory fixes

#### Mod Packs

- **Forge's Optimization Collection** — A curated pack containing many performance-enhancing mods specifically for Forge and NeoForge servers

## Paper Server Optimization

If you're running a Paper server (recommended for most vanilla and plugin-based servers), these configuration tweaks and plugins will significantly improve performance.

### Server Configuration Tweaks

#### server.properties Settings

```properties
# Reduce view distance to decrease chunk loading
view-distance=8

# Limit simulation distance for entity/tick updates
simulation-distance=6

# Optimize network compression
network-compression-threshold=256
```

**What these do:**
- **view-distance=8** — Reduces how many chunks each player loads (lower = better performance)
- **simulation-distance=6** — Keeps entity and tick updates more localized
- **network-compression-threshold=256** — Reduces CPU load from networking

#### paper-world-defaults.yml Settings

```yaml
# Optimize chunk saving
max-auto-save-chunks-per-tick: 6

# Use faster explosion calculations
optimize-explosions: true

# Reduce entity collision calculations
max-entity-collisions: 2

# Improve redstone efficiency
use-faster-eigencraft-redstone: true

# Better mob spawning distribution
per-player-mob-spawns: true

# Optimize hoppers (if no plugins need move events)
hopper:
  disable-move-event: true
```

**Key benefits:**
- **max-auto-save-chunks-per-tick: 6** — Slows down chunk saving to reduce tick lag
- **optimize-explosions: true** — Uses Paper's faster explosion algorithm
- **max-entity-collisions: 2** — Reduces load when many entities collide (default is 8)
- **per-player-mob-spawns: true** — Prevents one player from hogging all mob spawns
- **hopper.disable-move-event: true** — Significantly improves hopper performance

#### spigot.yml / bukkit.yml Settings

- **Adjust entity-activation-range** — Reduce the distance for animals, monsters, etc., to limit how far entities remain active
- **Reduce spawn-limits** — Lower the maximum number of mobs that can spawn
- **Use Aikar's JVM Flags** — Improves garbage collection and overall performance

### Recommended Plugins

#### Essential Performance Tools

**Spark** — A powerful profiler and monitoring tool
- Identifies performance bottlenecks
- Shows where CPU time is being spent
- Helps you make informed optimization decisions

**FarmLimiter / FarmControl** — Prevents lag from entity farms
- Caps the number of entities in specific areas
- Prevents massive mob farms from causing server lag
- Keeps automatic farms under control

### What to Avoid

**Entity Cleaner Plugins (e.g., ClearLagg)** — While tempting, these can be counterproductive:
- They temporarily reduce lag but cause entities to respawn quickly
- The constant respawning actually increases CPU usage
- Better to use proper configuration limits instead

## Important Warnings & Trade-Offs

### ⚠️ Mod Compatibility

- Using too many optimization mods can break certain mod behaviors
- Always test your full modpack before deploying to your live server
- Some mods may conflict with each other

### ⚠️ Gameplay Impact

**Aggressive Settings Can Change Gameplay:**
- Very aggressive culling may cause entities to despawn too quickly
- Players might notice items or mobs disappearing unexpectedly
- Balance performance gains with player experience

**View & Simulation Distance:**
- Lower values improve performance but limit what players can see
- May affect farm mechanics and redstone contraptions
- Test these values to find the right balance for your server

### ⚠️ JVM Flags

- Using incorrect JVM flags can actually harm performance
- Always use tested, community-approved flag sets (like Aikar's)
- Monitor your server after applying new flags
- If performance gets worse, revert to default settings

## Performance Optimization Workflow

1. **Benchmark First** — Use Spark to identify your current bottlenecks
2. **Make Incremental Changes** — Don't change everything at once
3. **Test Thoroughly** — Check if the changes improve performance without breaking gameplay
4. **Monitor Results** — Use Spark to verify improvements
5. **Document Changes** — Keep track of what you've changed in case you need to revert

## Getting Help

If you're experiencing performance issues even after optimization:
- Use Spark to generate a performance report
- Open a support ticket on our Discord
- Include your server specifications and the Spark report
- Our team can help identify specific issues

Remember: optimization is about finding the right balance between performance and gameplay experience. What works for one server might not work for another, so always test and adjust based on your specific needs!


Comprehensive guide to improving your Minecraft server performance with recommended mods, plugins, and configuration tweaks.

Optimizing Your Server Performance


# Managing Your Server

There are two panels available for managing your MyCubaHosting server. Understanding when to use each one will help you manage your server more effectively.

## Client Panel - client.mycuba.xyz

The **Client Panel** is your main interface for general server management. Use this panel for:

- Starting and stopping your server
- Viewing server status
- Managing basic server settings
- Accessing server information

## Server Manager Panel - panel.mycuba.xyz

The **Server Manager Panel** (also known as the Manager Panel) provides more advanced features and is more reliable for certain tasks. Use this panel for:

- **Uploading files** - The manager panel is much better for file uploads
- Accessing the file manager
- Editing configuration files
- Managing plugins and mods
- Advanced server configuration
- Console access

## Which Panel Should I Use?

**Quick answer:** Start with the Client Panel for basic tasks, but switch to the Manager Panel if you experience any issues or need to upload files.

The Client Panel is great for everyday tasks, but if you encounter any problems or need to perform file operations, the Manager Panel is your best choice. It's more stable and offers fuller functionality for server management.

## Accessing Your Panels

- **Client Panel:** [client.mycuba.xyz](https://client.mycuba.xyz)
- **Manager Panel:** [panel.mycuba.xyz](https://panel.mycuba.xyz)

Both panels use your MyCubaHosting account credentials. If you have trouble logging in to either panel, contact support through Discord.


Learn how to use the Client Panel and Server Manager Panel to effectively manage your MyCubaHosting server.

Managing Your Server


# Future Plans & Improvements

MyCubaHosting is constantly evolving. Here's what we're working on to make your hosting experience even better.

## Upcoming Features

### Custom Panel Development

We're planning to develop our own custom panel, similar to platforms like Aternos. This will:
- Make server management more intuitive and user-friendly
- Reduce the need to contact support for common tasks
- Provide a cleaner, more streamlined interface
- Offer better integration between client and management features

**Goal:** Make server management so simple that anyone can do it without needing extensive technical knowledge.

### Premium Server Pricing

We're actively working to:
- Lower premium server costs even further
- Offer more flexible pricing tiers
- Provide better value for your money

While we already offer competitive pricing, we believe quality hosting can be even more affordable.

### Staff Team Expansion

Building a team to better support our growing community:
- Faster response times for support tickets
- Better coverage across different time zones
- More resources for helping with technical issues

### Free Server Improvements

We're developing a better allocation system for free servers that will:
- Improve performance and reliability
- Reduce downtime
- Provide fairer resource distribution
- Optimize server placement for better stability

## Long-Term Vision

Our ultimate goals include:

1. **Self-Service Everything** - A panel so good you rarely need support
2. **Maximum Affordability** - The lowest prices possible while maintaining quality
3. **Professional Support** - A dedicated team available to help whenever needed
4. **Community Features** - Giveaways, mini-games, and coin systems for engagement
5. **Better Free Tier** - Improving free server quality as much as possible

## Why These Updates Take Time

As a student-run project, development happens alongside studies and other commitments. Each improvement is carefully planned and implemented to ensure:
- Stability and reliability
- No disruption to existing servers
- Quality over speed
- Sustainable growth

## Stay Updated

Want to know when new features launch?
- Join our Discord server for announcements
- Check back to this guide periodically
- Participate in community discussions

## Your Feedback Matters

Have suggestions for features or improvements? We'd love to hear from you! Open a support ticket or share your ideas in the Discord community channels.

---

*Thank you for being patient as we build something great together!*


Explore upcoming features including a custom panel, lower pricing, staff expansion, and improved server allocation systems.

Future Plans & Improvements


# How to Contact Support

Getting help quickly is important when you're having server issues. Follow these steps to get the fastest response from our support team.

## How to Get Help

1. **Join our Discord server** if you haven't already
2. **Open a support ticket** - Look for the ticket system in the Discord server
3. **Be polite and patient** - Our support team is here to help you
4. **Describe your issue clearly** - The more details you provide, the faster we can help

## Writing a Good Support Ticket

To get the fastest response, include:

- **What you were trying to do** - Describe what you wanted to accomplish
- **What happened instead** - Explain what went wrong
- **Error messages** - Copy and paste any error messages you see
- **Server details** - Mention your server name or ID if possible
- **Screenshots** - Visual evidence helps us understand the problem quickly

## Language Support

You can write your ticket in:
- **English**
- **French** (Français)
- **Spanish** (Español)

Don't worry if your English isn't perfect - we'll understand and help you regardless!

## Response Time

Our support team works hard to respond as quickly as possible. Please remember:

- We're a small team providing affordable hosting
- Response times may vary depending on the complexity of your issue
- Being patient and polite helps us help you better
- Free server users receive the same quality support as premium users

## Tips for Faster Support

✅ **Do:**
- Provide detailed information
- Be patient and respectful
- Check existing guides first
- Include screenshots or error logs

❌ **Avoid:**
- Opening multiple tickets for the same issue
- Being demanding or rude
- Sending vague descriptions like "it doesn't work"
- Expecting instant responses at all hours


Get help quickly by following our support guidelines. Learn how to write effective tickets and get faster responses.

Guides & Documentation